Grounds & Facility Support Representative, Lands and Trails

How you will contribute as part of the TRCA team:

The Grounds and Facility Support Representative is responsible for maintaining TRCA lands, trails, grounds, and gardens. The Grounds and Facility Support Representative will carry out various land management tasks such as work order mitigation, property inventory and audits, trail and trail infrastructure maintenance, landscaping, and gardening.

This position performs general customer service duties in support of providing an excellent customer service experience for all TRCA patrons.

Major Responsibilities:

Perform the following tasks under general supervision:

• Carry out various facility maintenance tasks including but not limited to:
• Landscaping and grounds maintenance (mowing, trimming, removal of debris, litter pick-up, weeding, planting etc.).
• Garbage collection and disposal.
• Fabrication, assembly and/or repair of benches, fencing, signs and other facility and ground assets.
• Basic carpentry under supervision.
• Trail, parking lot and property boundary inspection and maintenance.
• Perform the safe operation of hand-held, walk behind and ride on landscaping equipment.
• Perform the safe operation of hand tools and power tools.
• Perform the safe operation of vehicles and equipment such as utility vehicles, trailers and fleet vehicles.
• Engage with all visitors in a pleasant and helpful manner to provide exceptional visitor experiences; provide general guidance and resolve conflict as required/where possible.
• Communicate rules and regulations to patrons if patrons are not adhering to rules and regulations.
• Ensure all required equipment is available, in good working condition and stored appropriately; ensuring a pre-inspection of all equipment prior to use.
• Identify, manage and report hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials or equipment.
• Maintain and complete accurate records as required, including but not limited to inspection and maintenance records, incidents, accidents and occurrences.
• Understand and adhere to all legislated requirements, TRCA policies and procedures, emergency procedures and Health and Safety legislation and standards.

What will you need to succeed:

• High school diploma an asset.
• Active and current Standard First Aid and CPR certificate is considered an asset.
• Previous training on maintenance and grounds equipment/tools is considered an asset.
• Minimum 1 year experience in general maintenance, land management, construction, agriculture or commercial landscaping.
• Experience using handheld GPS devices to collect data is an asset.
• Ability to read and interpret maps. 
• Ability to work on uneven or difficult terrain for extended periods of time.
• Strong health and safety aptitude.
• Good customer service skills coupled with effective communication skills.
• Experience handling and operation of small equipment is an asset.
• Ability to multi-task and perform duties in a fast-paced environment.
• Ability to work well independently and as part of a team.
• Conflict resolution and de-escalation skills.
• General computer skills.
• Valid Ontario Class G2 driver’s licence in good standing.
• Required to lift or carry objects that could weigh up to 50 pounds.

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values of integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

• Makes a positive difference in the communities we serve.
• Fosters high performance and collaborative teams.
• Provides continuous learning and development opportunities.
• Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
• Provides unique TRCA Perks.
• Provides flexible work arrangements.
• Offers potential for career growth and advancement.