Proposal Coordinator

Location: ALS Environmental, Burnaby BC

Reports to: Business Development Manager / Western Canada Regional Manager

About the Position

The successful candidate will work as part of the Sales Team to support sales administrative activities including preparing quotations and proposals, monitoring Requests for Proposals (RFPs) and assisting with tracking of Sales opportunities.

Specific Responsibilities

• Assist in the preparation of sales information, price lists/quotations, and any other marketing materials required to improve the effectiveness of the Sales team;
• Monitor various on-line bid opportunities (BC Bid, MERX, etc.) for relevant Requests for Proposals (RFP);
• Receive ALS website and general Marketing email enquiries and respond or forward as appropriate;
• Prepare proposals, based on the direction of Sales and/or Management, including building and maintaining technical content required for most proposals (ALS info, staff qualifications, QA/QC, Value Added, etc.);
• Input, track and prepare client information, summaries of quote and sales opportunities and pipeline information in the ALS Customer Relations Management (CRM) platform;
• Maintain knowledge of laboratory capabilities, service offerings, and relevant environmental criteria and guidelines;
• Support other members of the Laboratory, Client Services or Management team;
• Assist with organizing client events, seminars, workshops and presentations;
• Participate in client appreciation events;
• Ensure adherence to all procedures and policies (safety, quality, employment and technical);
• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
• Observe established safety regulations and comply with all ALS health and safety policies and procedures;
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Excellent verbal and written English communication skills, including proofreading and editing;
• Strong computer skills (MS Word, Excel & PowerPoint);
• Self-motivated and capable of working independently;
• Organized and detail oriented;
• Strong customer service background;
• Excellent interpersonal skills;
• Positive and energetic outlook;
• Demonstrated time management skills;
• Able to work in a team environment;
• Experience with the ALS Environmental LIMS (GEL) preferred;
• Knowledge of Contact Management Software preferred.

Required Qualifications

• BSc. or Technical Diploma in Chemistry or related Science discipline preferred;
• College Certificate/Diploma or University degree in English, Communications, Office Administration, Marketing or a related discipline preferred;
• At least one year of experience in Customer Service preferred;
• At least one year of experience in Environmental Chemistry or related field preferred.

Physical Demands

• Manual dexterity to perform intricate and/or repetitive tasks;
• Ability to sit for a full shift;
• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities.