Senior Grounds & Facility Support Representative
Current Rate of Pay: Min = $22.24/hr, Max = $24.11/hr
Employment type: Seasonal
Duration of employment: 7 Months
Hours of work: 40 hrs/week
Work location: Multiple work locations – listed below.
Division: Conservation Parks and Lands
Business unit: Conservation Parks
Remote Work: None
Seasonal Hire TRCA – 2023
Seasonal job opportunities are plentiful at TRCA. If you are looking for seasonal job openings, we can provide great opportunities and seasonal perks. Apply now!
- Glen Haffy Conservation Park (19245 Airport Rd, Caledon East, ON L7K 2M9)
- Heart Lake Conservation Park (10818 Heart Lake Rd, Brampton, ON L6Z 0B3)
By working at TRCA you will:
- Work outdoors during the spring and summer in beautiful natural areas.
- Gain valuable experience working at a conservation authority.
- Get a free Conservation Ontario annual pass.
- Get access to TRCA’s Reciprocal Program (discounts across various Ontario attractions).
How you will contribute as part of the TRCA team:
The Senior Grounds and Facility Support Representative assists with the coordination of day-to-day operations and maintenance of TRCA sites, grounds and facilities (dependent on location). The Grounds and Facility Support Representative is responsible for ensuring team members and self-maintain landscaped grounds and gardens, along with clean buildings and facilities.
The Senior Grounds and Facility Support Representative aids in the successful delivery of daily operations and special events to ensure positive customer experiences. The Senior Grounds and Facility Support Representative work closely with the Supervisory team (Supervisor, Assistant Supervisor and Lead Hand) and provides consistent updates on key operational processes as well as conditions of grounds, equipment, and buildings.
This position performs general customer service duties in support of providing an excellent customer service experience for all TRCA patrons. Must be flexible to work all required shifts, including weekends and holidays.
Perform the following tasks under general supervision:
- Provide guidance and direction to seasonal staff teams on day-to-day duties, and ensure all staff are working in a safe and efficient manner.
- Assist Supervisor in providing staff training and development on an ongoing basis; Provide supervisors with feedback on the teams’ performance, providing recommendations regarding staff development and additional training needs.
- Assist front-line staff with visitor inquiries and/or concerns as required in a tactful and professional manner.
- Provide direction to staff teams and assist in providing and enhancing visitor experiences within the facility by preparing areas for public use, including setting up prior to and cleaning up after day use picnics, day camps, events, etc., and engage with program or event organizers to ensure needs are met.
- Carry out various facility maintenance tasks including but not limited to:
- Landscaping and grounds maintenance (mowing, trimming, removal of debris, litter pick-up, weeding, planting etc.).
- Cleaning of buildings, washrooms, work areas and other facility amenities.
- Garbage collection and disposal.
- Assembly and/or repair of benches, fencing, signs and other facility and ground assets.
- Basic carpentry and plumbing under supervision.
- Basic trail, roadway and walkway inspection and maintenance.
- Perform the safe operation of hand-held, walk behind and ride on landscaping equipment.
- Perform the safe operation of hand tools and power tools.
- Perform the safe operation of vehicles and equipment such as utility vehicles and fleet vehicles.
- Communicate park rules and regulations to patrons, if patrons are not adhering to rules and regulations.
- Ensure all required equipment is available, in good working condition and stored appropriately; ensuring a pre-inspection of all equipment prior to use.
- Identify, manage, and report hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials or equipment.
- Maintain and complete accurate records as required, including but not limited to inspection and maintenance records, incidents, accidents, and occurrences.
- Understand and adhere to all legislated requirements, TRCA policies and procedures, emergency procedures and Health and Safety legislation and standards.
- Understand and follow responsible cash handling procedures as required.
What will you need to succeed:
- High school diploma an asset.
- Active and current Standard First Aid and CPR certificate is considered an asset.
- Previous training on maintenance and grounds equipment/tools is considered an asset.
- IPM agent Certification is considered an asset.
- Food Handler’s Certificate is considered asset (where required).
- Previous experience working in a general maintenance position.
- Experience working at an attraction or [park, museum, golf course] an asset (based on hiring location).
- Previous experience in golf turf maintenance (for BGGC only).
- Strong health and safety aptitude.
- Good customer service skills, coupled with effective communication skills.
- Experience handling and operation of small equipment is an asset.
- Ability to multi-task and perform duties in a fast-paced environment.
- Ability to work well independently and as part of a team.
- Conflict resolution and de-escalation skills.
- General computer skills.
- Valid Ontario Class G2 driver’s license in good standing.
- Required to lift or carry objects that could weigh up to 50 pounds.
- Must be flexible to work all required shifts, including weekends and holidays.
To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter prior to midnight on February 23, 2023.
All new hires are required to be fully vaccinated against Covid-19 as a precondition to being hired by TRCA. TRCA will comply with its obligations pursuant to the Ontario Human Rights Code and any other applicable legislation.
While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.
TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.
Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216.
- Pay Type Hourly
- Employment Indicator Seasonal
- Min Hiring Rate $22.24
- Max Hiring Rate $24.11
- Travel Required No
- Required Education Diploma
- 10818 Heart Lake Rd, Brampton, ON L6Z 0B3, Canada
- 19245 Airport Rd, Caledon East, ON L7K 2M9, Canada