Grounds and Facility Support Representative

Position Details:

Current Rate of Pay: Min = $15.99/hr, Max = $17.34/hr
Number of Vacancies: 10

Employment type: Temporary Contract

Duration of employment: February 2023 to April 2023 (Possibility for Extension)

Hours of work: Variable Hours (14-35 hours per week)

Work location: Kortright Centre for Conservation

Division: Conservation Parks and Lands

Business unit: Conservation Parks

Remote Work: None

About TRCA:

With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides.

TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development.

How will you contribute as part of the TRCA team:

The Grounds and Facility Support Representative is responsible for maintaining landscaped grounds and gardens, along with clean buildings and facilities. The Grounds and Facility Support Representative will carry out various basic facility maintenance tasks such as landscaping, gardening, and cleaning of TRCA grounds and public buildings and facilities. The position will also assist with event set up and tear down.

This position performs general customer service duties in support of providing an excellent customer service experience for all TRCA patrons.

Must be flexible to work all required shifts, including weekends and holidays.

Major Responsibilities:

Perform the following tasks under general supervision:

• Carry out various facility maintenance tasks including but not limited to:
• Landscaping and grounds maintenance (mowing, trimming, removal of debris, litter pick-up, weeding, planting etc.).
• Cleaning of buildings, washrooms, work areas and other facility amenities.
• Garbage collection and disposal.
• Assembly and/or repair of benches, fencing, signs and other facility and ground assets.
• Basic carpentry and plumbing, under supervision.
• Painting.
• Basic trail, roadway and walkway inspection and maintenance.
• Perform the safe operation of hand-held, walk behind and ride on landscaping equipment.
• Perform the safe operation of hand tools and power tools.
• Perform the safe operation of vehicles and equipment such as utility vehicles and fleet vehicles.
• Greet and engage with all visitors in a pleasant and helpful manner to provide exceptional visitor experiences; provide general guidance and resolve conflict as required/where possible.
• Communicate park rules and regulations to patrons, if patrons are not adhering to rules and regulations.
• Assist in providing and enhancing visitor experiences by preparing areas for public use, including setting up prior to and cleaning up after day use picnics, day camps, events, etc., and engage with program or event organizers to ensure needs are met.
• Ensure all required equipment is available, in good working condition and stored appropriately; ensuring a pre-inspection of all equipment prior to use.
• Identify, manage and report hazardous site conditions; ensures that staff and visitors do not encounter unsafe areas, materials or equipment.
• Assist with parking control duties as required, adhering to all required safety protocols.
• Maintain and complete accurate records as required, including but not limited to inspection and maintenance records, incidents, accidents and occurrences.
• Understand and adhere to all legislated requirements, TRCA policies and procedures, emergency procedures and Health and Safety legislation and standards.
• Understand and follow responsible cash handling procedures as required.

What will you need to succeed:

• High school diploma an asset.
• Active and current Standard First Aid and CPR certificate is considered an asset.
• Previous training on maintenance and grounds equipment/tools is considered an asset.
• Previous experience working in a general maintenance position an asset.
• Experience working at an attraction or [park, museum, golf course] an asset (based on hiring location).
• Strong health and safety aptitude.
• Good customer service skills coupled with effective communication skills.
• Experience handling and operation of small equipment is an asset.
• Ability to multi-task and perform duties in a fast-paced environment.
• Ability to work well independently and as part of a team.
• Conflict resolution and de-escalation skills.
• General computer skills.
• Valid Ontario Class G2 driver’s licence in good standing.
• Required to lift or carry objects that could weigh up to 50 pounds.
• Must be flexible to work all required shifts, including weekends and holidays.

What TRCA has to offer you:

As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare). 

You will be part of a diverse and inclusive organization that:

• Makes a positive difference in the communities we serve.
• Fosters high performance and collaborative teams.
• Provides continuous learning and development opportunities.
• Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP).
• Provides unique TRCA Perks.
• Provides flexible work arrangements.
• Offers potential for career growth and advancement.

To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter prior to midnight on January 20, 2023.

All new hires are required to be fully vaccinated against Covid-19 as a precondition to being hired by TRCA.  TRCA will comply with its obligations pursuant to the Ontario Human Rights Code and any other applicable legislation. 

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act.  Any questions regarding this collection activity should be directed to the Supervisor of Records, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (416) 661-6600 extension 5216.