Transportation Parking Attendant
The Transportation/Parking Attendant (TPA) works as part of the Transportation team. The TPAs are often the first and last point of contact for resort guests and therefore play a key role in providing an exceptional guest experience. They are primarily responsible for ensuring the smooth and orderly running of the parking lots and the overall flow of traffic. The TPAs will also assist in snow removal, garbage collection, general risk management and upkeep of the lower chalet area and will keep the Transportation Supervisor informed of any issues with regards to the department, damage to company vehicles, and guest concerns.
The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.
This is a full-time seasonal role, 5 days out of 7 per week from early November through to May each operating season. Please note that you may not receive full-time hours at the beginning/end of the season and during other slow periods.
Alberta Employment Standards regarding probationary periods apply.
- Professional deportment with excellent customer service skills: experience dealing with all on-hill patrons
- Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations.
- Strong team member able to take direction
- Motivated and observant; able to perceive needed tasks and complete them without direction
- Self-aware; able to identify strengths and gaps in own abilities and training
- Able to use taught skills and previous experience to problem solve
Recreational mountain pursuits, such as rock climbing, and ski touring, are considered assets.
- Demonstrated customer service skills; previous customer service experience preferred
- Ski industry experience would be an asset
- Previous cleaning and/or maintenance experience preferred
- Experience driving trucks, buses, and vans preferred
- Physically fit
- Valid class 5 driver`s license (minimum) or equivalent; class 4 or 2 an asset
- Time management skills
- Problem solving skills
- Able to work independently as well as part of a team.
- Welcome Marmot Basin guests and answer any queries they may have
- Ensure parking signs and roadway signs are current and located as required
- Help drivers park as efficiently as possible
- Ensure only vehicles with parking passes are parked in the VIP area
- Ensure a smooth and orderly flow of traffic coming up to the ski area and leaving the ski area
- Record daily vehicle counts
- Report customer concerns or issues to the Transportation Supervisor
- Responsible for the daily town run
- Assist in emergency situations
- Organize snow removal for the lower chalet and the upper chalet
- Ensure plaza area at the chalet is clean; remove snow and garbage, sweep and salt
- Ensure stairways around the mountain are kept clean and free of snow and ice
- Keep a daily log of any snow removal done at the upper and lower chalets
- Handle daily garbage collection and disposal
- Report all damage or problems with company vehicles to the Transportation Supervisor
- Courteous cooperation with other staff members and departments
- Assist other departments as required
- Adhere to the company’s practices and procedures as set in the “Transportation Training Manuals”.
- Follow Alberta Occupational Health and Safety legislation as it relates to the job
- Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Safety Operations Training Manuals”
- Pay Type Hourly
- Employment Indicator Seasonal
- Job Start Date Tuesday, November 1, 2022
- Marmot Basin, 1 Marmot Road, Jasper, Alberta, Canada