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Reporting to the Privacy Officer – Legal & Compliance, you will provide expertise, guidance and co-ordinate department activities related to the access and privacy program and the information governance program and assist the Privacy Officer with the company’s privacy legal and compliance functions for the enterprise, which includes both the insurance (pet and legacy human health) and non-insurance P&Ls. The incumbent will also be responsible for implementing procedures for managing customer req ...Read more about Privacy Law ClerkMore
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The Application Developer role will participate in the development, design, testing and maintenance of a wide variety of complex, custom built desktop and web applications that support a thriving and ever-growing business model. The role is required to be detail oriented, creative, and proactive. This position will require working as part of a team as well as individually with little supervision and the ability to embrace agile methodology.Job Duties/Responsibilities:Interact with Internal clien ...Read more about Software DeveloperMore
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As the QA Analyst, you will participate in quality assurance activities related to a wide variety of complex, custom built desktop and web applications that support a thriving and ever-growing business model. We need detail oriented, creative, self initiator and proactive QA Analysts, who know how to get things done. Job Duties/Responsibilities: Understanding client requirements and how they translate to new application features Reviewing requirements to understand testing prot ...Read more about Quality Assurance AnalystMore
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The MarTech Delivery Lead will lead a team of Marketing Scrum Leads and Quality Assurance Specialists and will be responsible for fostering an environment of continuous improvement for Agile practices within the MarTech department. With a focus on strategy, the Delivery Lead will work with the Head of MarTech to support the successful delivery of critical projects that align with Marketing goals and objectives. The Delivery Lead will leverage their experience and expertise to drive effective, r ...Read more about MarTech Delivery LeadMore
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Job TitleClaims Adjuster Reports ToSupervisor, Claims, NADepartmentClaims and UnderwritingJob Grade:4StatusFull Time, NON-EXEMPTJob Family:Insurance OperationsLocationRolling Meadows, IllinoisLast Updated:11/19/2020Position Summary: Reporting to the Claims Supervisor the primary objective is to ensure high quality, expedient, and profitable turnaround of member claims, while ensuring a positive member experience is achieved throughout the claims process.Job Duties/Responsibilities:Adjusting clai ...Read more about Claims AdjusterMore
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Oakville, ON, Canada ● Req #740Friday, March 10, 2023Reporting to the Claims and Underwriting Supervisor the primary objective is to ensure high quality, expedient and profitable turnaround of member/client claims, appropriate risk analysis in underwriting files and ensuring a positive member experience through the claims and underwriting process. Job Duties/Responsibilities: Adjusting claims on a daily basis within claims turnaround timelines and daily goals Reviewing reassessments and pre-approvals within set turnaround times dai ...Read more about Vet Tech Claims Adjuster- Pet Insurance *WFH*More
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The Accountant will play a key role on a dynamic and committed team, where each individual’s contribution has a direct impact on the success of the Pethealth Group of Companies (“the Company”). Reporting to the Manager of Accounting, and based in our corporate headquarters in Oakville, ON, the Accountant will have the opportunity to provide a broad range of accounting support and analyses in a fast-paced organization. Accountant will also participate in process improvement in the Finance depart ...Read more about AccountantMore
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Toronto, ON, Canada ● Virtual ● Req #757Monday, March 6, 2023The objective of the Manager, Service & Recovery role is to effectively lead the Service & Recovery team by creating an environment where the team feels supported, valued, and engaged. The Manager, Service & Recovery is responsible to ensure the team adheres to company policies and procedures with the goal of achieving the departmental key performance indicators, that contribute to our organizational objectives. The Manager, Service & Recovery will continue to look for new processes and improv ...Read more about Manager, Customer Service (Call Center)More
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Location: Akron, Ohio, with some work from homeDo you want to gain hands on experience working in a dynamic, ambitious, fun, and exciting work environment? Would you like to acquire real-world shadowing experience in a corporate setting with feedback at the completion of your experience? We are now hiring for an HR intern. This 10-week paid internship will begin in May or June 2023. Responsibilities:·Shadow and participate in interviews. Debrief with interview panels·Audit organizational charts· ...Read more about Paid HR Internship OpportunityMore
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Nova Scotia, Canada ● Virtual ● Req #743Thursday, February 16, 2023The Veterinary Service Representative will be responsible for driving growth of various products and services concentrating on pet insurance and ecosystem products and services by educating veterinarians and their staff on the benefits of the product or service. This is primarily an outside sales representative position, but virtual veterinary sales calls may sometimes be necessary in an assigned territory (Canada East - QC, NB, NS, PEI, NFLD). The ideal candidate will have the opportunity to d ...Read more about Bilingual Veterinary Service Sales RepresentativeMore
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Job TitleCustomer Success AdvisorReports ToManager, Customer Success DepartmentSales and ServiceJob Grade:3StatusFull Time, Non ExemptJob Family:Call CenterLocationRolling Meadows, IllinoisLast Updated:6/2/2020Position Summary: Customer Success Advisors are licensed insurance agents responsible for assisting pet owners with their sales and service inquiries on an inbound & outbound basis. These inquiries include but are not limited to sales, service, retention, claims inquiries, claims submissio ...Read more about Customer Success AdvisorMore
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As a Contact Center Representative, you will skillfully handle both sales and customer service call volume while meeting or exceeding set performance goals. ContactCenter Representatives are expected to represent the company and our brand through a positive, professional attitude, diplomacy and tact with genuine care and concern for their fellow employees, our customers and their pets at all times. Principal Duties & Responsibilities: Obtaining and maintaining your Property and Casualty license ...Read more about Contact Center RepresentativeMore