Mortgage Fulfillment Officer

Job Summary:
 

You’re detailed oriented with a passion for getting a job done well, experience in mortgage administration and a recognized skill for relationship-building. You’re a team player willing to pitch in - we’re a small but mighty team made up of Doers – and (almost always) have a great attitude!  You know how to manage competing priorities with a keen understanding of the impact your actions have on real people. We take our responsibility to our partners and our clients very seriously - so do you.

As a Mortgage Fulfillment Officer, you’ll be accountable for effectively and efficiently reviewing mortgage documentation prior to funding of residential mortgage deals.

What you will be responsible for: 
 

• Provide a high level of efficient, professional, and courteous service to customers and Brokers
• Build strong internal working relationships
• Follow up with mortgage brokers/customers for outstanding documents, ensure each document is reviewed, complete and accurate. 
• Meet and maintain a set compliance ratio on monthly audits,
• Complete all paperwork, compliance, customer service and follow-up tasks in a timely manner, and send completed file to Quality Control and our Closing Officer, on time, for funding.

The work experience, skills, education that you bring to the role: 
 

·        Qualifications:  

o   Post-secondary education in business or finance 

·       Work experience:
 
o   2-3 years working in mortgage administration

·       Skills & Abilities:
 
o   Ability to manage risk and compliance and demonstrate the highest standards of integrity and ethical conduct in accordance with XMC’s policies, guidelines and directions
o   Strong interpersonal and communication skills. 
o   Work well in a team and have confidence dealing with people and addressing issues.
o   Sound problem-solving skills, and concise attention to detail and the tenacity to complete the task properly 

Working Hours