Corporate Partner Specialist, Partner Success

Calgary, AB, Canada Req #233
Thursday, October 13, 2022
About Us:
For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

We continually innovate in our work, reimagining and transforming the newcomer experience to make it easier for our clients to access the support they need to thrive. We collaborate with partner agencies, governments, organizations, and community advocates, to help immigrants and refugees build thriving lives in our community. 

Immigrant Services Calgary helps over 10,000 newcomers each year, connecting them to programs and services to unleash their potential.

Our Vision: Unleashing the economic, social, and civic potential of clients.
Our Mission: Connecting newcomers to the right service at the right agency every time.

The Program:
Gateway is a collaboration among organizations to better serve and support newcomers who choose to make Alberta their new home. Traditionally, the settlement sector in Calgary was siloed, with each organization functioning individually, rather than in coordination with one another. For newcomers entering the city, this meant there was no clear path of which services to access and when. Gateway acts as a personal guide to help each newcomer through their unique journey, connecting them to the right programs and services to reach their personal and professional goals in their new homeland.

The Position:
The role of the Partner Success team within Gateway is to engage and onboard program partners to serve the diverse and unique needs of newcomers, ensuring both partner and newcomer success, in collaboration with other Gateway teams. The Corporate Partner Specialist role is essential to the team as this individual will develop and manage a portfolio of corporate partners to provide newcomers with access to holistic services as well as sustain and grow ISC’s ability to support newcomers. This role will be responsible for the entirety of the process from the development of the corporate partner strategy to identifying prospects, as well as engaging, cultivating and maintaining corporate partner relationships to ultimately ensure a high level of ongoing engagement and satisfaction. 

Duties and Responsibilities:
  • Identify opportunities to partner with businesses to create a mutually beneficial relationship that supports their goals and creates value to ISC and its clients
  • Work with management to develop, evaluate, and enhance a corporate partner strategy, including client needs and revenue generation, that is aligned with ISC’s strategic plan 
  • Manage a systematic, process-driven approach to partner engagement and relationship management 
  • Identify and source partnership opportunities by building a pipeline of local, regional, and national organizations through research and informed by client need and in alignment with ISC’s values 
  • Develop strategies and ideate solutions tailored to prospective partner business goals  
  • Oversee execution of corporate partner agreements and evaluate and expand upon current corporate partnerships  
  • Work collaboratively with other ISC departments to identify and present opportunities for collaboration with new and current partners (e.g., referrals, sponsorships, donations, grants, etc.) 
  • Coordinate and facilitate engagements for existing and potential corporate partners 
  • Work alongside Partner Success Coordinator to ensure partner communication is effectively managed and recorded within the CRM platform (Salesforce)  
  • Develop goals, strategies, and metrics; participate in ongoing and regular assessments of progress toward goals and data-informed decision making 
  • Work with Partner Success Coordinator on other identified tasks related to corporate partner engagement

Qualifications and Skills:
  • Undergraduate degree in a relevant field such as Business Administration, Marketing, Sales, Public Relations, Social Sciences, etc.   
  • Strategic self-starter 
  • Experience with corporate/sponsorship sales and proven track record for success  
  • 3+ years of related experience coordinating and managing multiple projects while working within tight deadlines required 
  • 2+ years in a corporate partner/stakeholder engagement preferred 
  • Previous experience in environments where goals or metrics were required to be met within specified timeframes preferred 
  • Strong customer service skills
  • Flexible and goal driven 
  • Exemplary interpersonal, written, and oral communications skills 
  • Previous change management experience is considered an asset 
  • Multicultural awareness and sensitivity 
  • Meticulous attention to detail 
  • Experience in the nonprofit sector is considered an asset 
  • Advanced computer skills and technical knowledge of Microsoft Office suite 
  • Strong understanding of data and analytics
  • Fully vaccinated against COVID-19

How to Apply:
  • If interested, please submit your cover letter and resume together as one document.
  • Please name your cover letter/resume file using the format: First and Last Name – Corporate Partner Specialist 

This posting will remain open until a suitable candidate is found.

Note: We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Accommodations for job applicants with disabilities are available on request.

We are honoured to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikani, and Kainai First Nations), as well as the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Wesley First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III. 

Other details

  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • Calgary, AB, Canada