Bilingual IT Support Specialist

Montreal, QC, Canada Req #90
Wednesday, March 15, 2023

Our regional office is located in downtown Montreal.

The ideal candidate for this position will have experience using/troubleshooting a wide variety of hardware and software and be able to grasp new concepts quickly.

We are seeking an individual with extensive experience in a helpdesk environment providing support for all things IT including desktop, mobile and network devices.

You will be the primary person responsible for supporting local and remote end-users with problem reporting, identification, and resolution. You will be responsible for providing Level 1 support to our end-users and help with onboarding/training as needed.

Responsibilities will include:

•             Providing on-site support at all Greater Montreal area offices;

•             Setting up new PC/MAC workstations, printers and other peripherals;

•             Diagnosing and supporting all client applications

•             Troubleshooting PC/MAC hardware and operating system software in a corporate environment;

•             Troubleshooting low voltage equipment such as Access Control, Intercom and DVR systems

•             Troubleshooting all support calls from a ticket queue submitted by end-users

•             Support of wireless telecom devices including user support, hardware provisioning (IOS, Android)

•             Creating documentation and/or revising training manuals;

•             Maintaining asset tracking;

•             Assisting with projects as required;

•             Repairing and/or coordinating repair of hardware devices.



•             Fluently bilingual in French and English

•             Experience with Low Voltage devices

•             Experience with all variations of Windows, MAC and Mobile OS

•             Thorough understanding of IP networking

•             Outstanding people skills and customer service skills orientation

•             Able to handle rapidly changing priorities, high visibility-high stress situations

•             Excellent interpersonal and telephone skills

•             Excellent research skills


Good to have:

•             Experience with Cloud Computing concepts

•             Microsoft or other industry recognized training and/or certification (e.g. A+)


Assets and Additional Information

•             You will be required to own a reliable vehicle as this is a Monday-Friday in-office position 

•             Off-site travel will be required and mileage reimbursed

•             Corporate hours are 8:30am-5pm and you will be required to be on-call

About InterRent
InterRent REIT (TSX:IIP.UN), along with CLV Group, have redefined what a property management and multi-family real estate company can be. Backed by 50 years of experience in the industry, we have become market leaders in real estate, property management, acquisitions and new development in our core markets which include the Greater Toronto and Hamilton Area, Ottawa, Montréal and Vancouver.


Why Us?

We love our business – and we’re good at it. It doesn’t take long to learn why we’re different. From regular team events to philanthropic initiatives, we are proud investors in our community and in our teams. It’s why we love what we do and who we do it with. Learn what it’s like to be excited to go to work every day!


Perks and Rewards for You 

We offer a comprehensive benefit package that includes a competitive salary, paid vacation, paid sick days and an employer paid health plan with family coverage. We have leaders who coach and support your professional development, offer opportunities for career progression, and encourage learning. Our recognition program highlights team as well as individual achievements. Through team and individual contests, charity, social and corporate events our work life offers something for everyone! 


Only selected candidates will be contacted. We appreciate your interest in exploring an opportunity with us. 

Other details

  • Pay Type Salary
Location on Google Maps
  • Montreal, QC, Canada