Solution Lead

Waterloo, ON, Canada Req #157
Tuesday, January 31, 2023

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

What you will do...

  • Research possible initiatives, documenting the Business Case and expected benefits of changing systems.
  • Using knowledge of the Property & Casualty Insurance industry Products, Rating, Underwriting & Claims processes, and Business Systems Applications, be responsible for developing solution designs and implementation options
  • Elicitation and documentation of business requirements. This may include documenting use cases, wireframes for User Interface design, User Experience design, data mapping, and data analysis.
  • Support the technical leads with our vendor partners to ensure the technical design meets the business needs.
  • Responsible for implementation tasks including planning, execution of the deliverables into production and addressing post-implementation issues during the warranty period. This will necessitate working outside of standard office hours.
  • Quality Assurance testing of implementations including the creation of the test strategy and test cases, execution of the testing plan, and defect management.
  • Project management by coordinating meetings, tracking project progress, providing status updates and communications to project stakeholders.
  • Provide a process for monitoring changes once implemented.

What you will bring...

  • 5 years’ experience as a Business Systems Analyst.
  • 3-5 years’ experience working in the Property & Casualty Insurance Industry in any of the following capacities: Broker/Agent, Underwriting, Claims or Finance.
  • Quality Assurance, Process Analysis and/or Project Management skills and knowledge.
  • Proven ability to create and deliver insurance solutions.
  • Critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
  • Experience in both Agile and Waterfall project environments.
  • Strong communication and negotiation skills.
  • Excellent stakeholder management skills
If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank you for your interest in Heartland Mutual Insurance, however, only those selected for an interview will be contacted. (Only qualified candidates please. No agencies)
A Place Where YOU Can Make a Difference!  Proudly Canadian.  Mutually Owned.

Other details

  • Job Family IT
  • Pay Type Salary
Location on Google Maps
  • Waterloo, ON, Canada