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The Manager Casualty and Auto will be responsible for a combined team of auto physical damage adjusters and casualty claims adjusters. They will be part of the claims management leadership team that will set the strategic direction for Heartland Claims Department as well as their own business unit. What you will do...Set standards and maintain compliance for claims service and file handling in all lines of claims.Ensure reserving guidelines are established and case reserves accurately reflect e ...Read more about Claims Manager, APD and CasualtyMore
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What you will do...Effectively adjudicate a caseload of complex injury cases including catastrophic impairment in accordance with the SABS. Provide mentorship to junior and intermediate staff. Apply knowledge and understanding of the ADR and independently handle LAT case conferences. Ability to provide direction to defense council. Maintain file records and documents in a paperless work environment. Monitor reserve adequacy in compliance with company guidelines. Ensure the daily claims procedure ...Read more about Senior AB Claims RepresentativeMore
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Berwick, NS B0P 1E0, Canada ● Req #162Wednesday, February 22, 2023The Senior Subrogation Specialist will be responsible for all recovery activities of Heartland Mutual Insurance. This position will be available in either Berwick, Nova Scotia or Waterloo, Ontario.A) Job Specific Accountabilities - Key Responsibility Areas (KRA’s) What you will do...Manages a caseload of subrogation and recovery files for Heartland with goal of maximizing the recovery potential on each case filePossesses a thorough understanding of liability and legal process in order to manage ...Read more about Senior Subrogation Claims RepresentativeMore
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Berwick, NS B0P 1E0, Canada ● Req #163Wednesday, February 22, 2023The Manager Technical Services and Vendor Management will be responsible for ensuring that all claims handled by Heartland Mutual Insurance are done to the highest standards of customer service and technical excellence. This position will also be responsible for developing strategic relationships with vendors that deliver optimum and efficient claims service to our clients. They will be part of the claims management leadership team that will set the strategic direction for Heartland Claims Depar ...Read more about Manager, Technical Services and Vendor ManagementMore
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Waterloo, ON, Canada ● Req #160Wednesday, February 22, 2023The Manager Technical Services and Vendor Management will be responsible for ensuring that all claims handled by Heartland Mutual Insurance are done to the highest standards of customer service and technical excellence. This position will also be responsible for developing strategic relationships with vendors that deliver optimum and efficient claims service to our clients. They will be part of the claims management leadership team that will set the strategic direction for Heartland Claims Depar ...Read more about Manager, Technical Services and Vendor ManagementMore
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Waterloo, ON, Canada ● Req #161Wednesday, February 22, 2023The Senior Subrogation Specialist will be responsible for all recovery activities of Heartland Mutual Insurance. This position will be available in either Berwick, Nova Scotia or Waterloo, Ontario. A) Job Specific Accountabilities - Key Responsibility Areas (KRA’s) What you will do...Manages a caseload of subrogation and recovery files for Heartland with goal of maximizing the recovery potential on each case filePossesses a thorough understanding of liability and legal process in order to manage ...Read more about Senior Subrogation Claims RepresentativeMore
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The Casualty Claims Specialist role will be responsible to develop, support and execute on the strategic direction of casualty claims handling at Heartland Mutual Insurance across CanadaThis position will be available in either Berwick, Nova Scotia and Waterloo, Ontario. What you will do...Effectively investigate and facilitate the fair settlement of self-handled claims.Conduct audits on our Casualty claims team and legal vendors.Display sound economic judgement to support all financial transac ...Read more about Casualty Claims SpecialistMore
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The Casualty Claims Specialist role will be responsible to develop, support and execute on the strategic direction of casualty claims handling at Heartland Mutual Insurance across Canada This position will be available in either Berwick, Nova Scotia and Waterloo, Ontario. What you will do...Effectively investigate and facilitate the fair settlement of self-handled claims.Conduct audits on our Casualty claims team and legal vendors.Display sound economic judgement to support all financial transa ...Read more about Casualty Claims SpecialistMore
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What you will do...Research possible initiatives, documenting the Business Case and expected benefits of changing systems. Using knowledge of the Property & Casualty Insurance industry Products, Rating, Underwriting & Claims processes, and Business Systems Applications, be responsible for developing solution designs and implementation options Elicitation and documentation of business requirements. This may include documenting use cases, wireframes for User Interface design, User Experience desig ...Read more about Solution LeadMore
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What you will do... You will create new business opportunities using developed networks and build a sales pipeline to meet and exceed sales goals. You will service a portfolio of Auto, Home, Commercial and Farm insurance business requiring a proven underwriting ability and a dedication to customer service perfection. You will provide the best possible protection for policyholders by advising them to make informed choices and answering product questions. What you will bring...5 years of property ...Read more about P&C Insurance AgentMore
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What you will do...You will service a portfolio of personal insurance business requiring a proven underwriting ability and a dedication to customer service perfection. You will provide the best possible protection for policyholders by advising them to make informed choices and answering product questions. What you will bring...3-5 years of property & casualty underwriting or BrokerAbility to analyze auto and home customer needs, promote products and services and suggest choices and innovative so ...Read more about Direct Sales RepresentativeMore
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What you will do... Underwrite new business, renewals and endorsements according to established underwriting guidelines.Develop appropriate solutions for complex underwriting problems.Develop, maintain and manage positive broker relationships, including broker visits as required.Respond to broker requests and inquiries in a timely manner.Rating/pricing of complex commercial risks using sound underwriting judgement.Participate in production calls on agents/brokerage offices, as required.Act as co ...Read more about Senior Commercial UnderwriterMore
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What you will do... You will service a portfolio of core commercial insurance business requiring a proven underwriting ability and a dedication to customer service perfection. You will be involved in the underwriting of a variety of commercial property risks, providing an opportunity to showcase your commercial underwriting knowledge. You will champion excellent relationships through daily management of an assigned broker portfolio. What you will bring...3-5 years of commercial property & casual ...Read more about Commercial UnderwriterMore
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What you will do...Manage a caseload of automobile claims for customers across Ontario and Nova Scotia from our office in Waterloo.Co-ordinate the services of appraisers, body shops, rental vehicles, auto salvage coordinators.Claims will typically consist of medium and high complexity automobile claims.What you will bring...Minimum of 2-3 years claims adjusting experience.Post-secondary education.Superior customer service and communication skills.Strong organizational skills with the ability to ...Read more about Claims Representative IIMore
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What you will do... You will service a portfolio of core commercial insurance business requiring a proven underwriting ability and a dedication to customer service perfection. You will be involved in the underwriting of a variety of commercial property risks, providing an opportunity to showcase your commercial underwriting knowledge. You will champion excellent relationships through daily management of an assigned broker portfolio. What you will bring...3-5 years of commercial property & casual ...Read more about Commercial Property Underwriter IIMore
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What you will do…• Effectively handle automobile physical damage claims over the telephone.• Maintain fully documented claims files. Record and store documents to support file activity, and document action plans to support the file direction.• Develop strong customer relationships through professional accountability.• Encourage business foresight through quality decision making.• Support an evolving corporate culture and vision which fosters long term relationships with our customers.• Ensure th ...Read more about Claims RepresentativeMore
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What you will do... Underwrite renewals and endorsements within the farm portfolio according to established underwriting guidelines. Develop appropriate solutions for moderately complex underwriting problemsRespond to broker requests and inquiries in a timely manner.Negotiation of policy terms.Develop and maintain effective stakeholder relationships.What you will bring...2-3 years underwriting experience, farm preferred but not required. CIP designation or actively pursuing.Strong decision makin ...Read more about Farm UnderwriterMore
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What you will do…• Research possible initiatives, documenting the Business Case and expected benefits of changing systems/processes, or the creation of new ones. • Using knowledge of the Property & Casualty Insurance industry Products, Rating, Underwriting & Claims processes, and Business Systems Applications including integrations, be responsible for developing solution designs and implementation options (Technology and Process).• Elicitation and documentation of business requirements. This may ...Read more about Business AnalystMore
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What you will do…• Underwrite new business, renewals, and endorsements according to established underwriting guidelines.• Develop appropriate solutions for complex underwriting problems. • Develop, maintain, and manage positive broker relationships, including broker visits as required.• Respond to broker requests and inquiries in a timely manner.• Rating/pricing of complex commercial risks using sound underwriting judgement.• Participate in production calls on agents/brokerage offices, as requir ...Read more about Senior Commercial Auto UnderwriterMore
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What you will do...• Perform research and data analysis on informational needs relating to all business segments of the company. • Understand and effectively utilize Heartland’s policy admin and claims systems and their underlying data structures. • Assist with rate analysis, pricing indications and assist with providing recommendations for product and pricing changes. • Perform price competitive analysis• Assist senior analysts who works with FSRA to complete the regulated Auto Filings. • A con ...Read more about Actuarial AnalystMore
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What you will do…• Underwrite renewals and endorsements according to established underwriting guidelines. Develop appropriate solutions for moderately complex underwriting problems.• Develop, maintain and manage positive broker relationships, including broker visits as required. Respond to broker requests and inquiries in a timely manner. • Rating/pricing of complex commercial risks using sound underwriting judgement. • Participate in production calls on agents/brokerage offices, as required. • ...Read more about Commercial Property UnderwriterMore
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What you will do...• Perform research and data analysis on informational needs relating to all business segments of the company. • Creating ad hoc reports using SAS. • Assist with rate analysis, pricing indications and assist with providing recommendations for product and pricing changes. • Understand and effectively utilize Heartland’s policy admin and claims systems and their underlying data structures. • Perform price competitive analysis• Assist senior analysts who works with FSRA to complet ...Read more about Actuarial AnalystMore
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Contract Position anticipated until December 2021 What you will do… • Underwrite renewals and endorsements according to established underwriting guidelines within the underwriting department.• Convert renewals from legacy system into new guidewire system • Develop appropriate solutions for moderately complex underwriting scenarios. • Identify coverage discrepencies and provide alternative coverage solutions if required• Rating/Pricing of complex risks using sound underwriting judgement • Develop ...Read more about Farm UnderwriterMore