Multi-Unit Account Coordinator
A Culture of Innovation and Creativity: We value fresh ideas and perspectives, innovation and collaboration, where employees can thrive and make meaningful impact. If you're passionate about making a difference, you'll fit right in.
Family Values and Professional Opportunities: Experience the integrity of a family-owned business combined with the exciting growth opportunities of a leading industry player who is scaling up quickly with technology.
Outstanding Employee Benefits: From profit-sharing, pension programs and comprehensive health benefits, we invest in your well-being. We celebrate and reward your achievements.
Personal and Professional Growth: We champion your growth with a wide range of career advancement opportunities tailored to your strengths and aspirations. There is no better pairing than a foodie with an awesome career in the foodservice industry!
Join our winning Multi Unit Team! Now hiring a Multi Unit Account Coordinator,
Kitchener location!
What We Offer:
- Competitive compensation package
- Pension and RRSP plans
- Profit Sharing Program
- Comprehensive Flexible Benefits
- Paid Personal Days and Your Birthday!
- Annual Health & Wellness Benefit
- Family oriented culture
What it’s all about:
The Multi-Unit Account Coordinator is responsible for the execution and overall management of an assigned group of National Multi-unit customer’s business. As the point person for your assigned customers, the National Multi Unit Account Coordinator is responsible for driving business outcomes and high customer satisfaction. Leading through influence and using your 5 plus years of Multi-unit/chain restaurant experience, you will work within a team to execute excellence against our customer’s contract.
What you’ll do:
- You will be a point of contact for assigned Multi Unit Accounts and support to Account Managers for those Customers.
- Coordinate restaurant chain quotes including all price changes
- Liaison for Customer Service with Head Office
- Be responsible for customer rebates and all reporting related to the restaurant chains
- Provide support for account managers to provide customer service excellence
- Collaborate with other departments within the company
- Reinforcement of Company values and strategic plan
What we need:
- Successful at working independently with a sense of urgency, a high level of customer focus and attention to details;
- Excellent communication (verbal and written), decision-making and issue resolution skills;
- Proficient in Microsoft Excel and ERP Systems;
- High Level of Commitment to Customer Service Excellence
- Organized with a High Level of Accuracy and Time Management/Prioritization Skills
- Strong communication skills and solid decision making skills to support the Account Manager.
Be part of the Difference!
All employees of Flanagan Foodservice must demonstrate adherence to all HACCP and Food Handling practices as well as all Company’s policies and procedures.
Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to accessibility@flanagan.ca so that arrangements can be made for the appropriate accommodations.
Other details
- Pay Type Salary
- Kitchener, ON, Canada