FT - Senior Residence Worker, Mental Health (Coquitlam)

STATUS

Unionized. This position is open to all genders. 

HOURS (40 HOURS PER WEEK)

Tuesday to Saturday, 1600 - 0000

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager of the facility or their designate 
• Participates actively in house, staff, and staff/resident meetings 
• Participates as a member of the Connective staff team 
• Liaises with outside professionals from other agencies or government bodies as required 

• Assists the supervisor in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations. 
• May oversee the operation of the residence in the absence of the supervisor or as directed.
• Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program. 
• In cooperation with the Residence Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day. 
• Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans. 
• Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.

• Function independently, while remaining a crucial member of the support team
• Adhere to Connective policies and procedures
• Be available to work flexible hours as needed. May include some evenings/weekends, as determined by the regional office needs and schedules
• Participates in various client-focused activities in accordance with care plans. 
• Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviors to ensure no harm comes to the client and/or the public. Reports problems to the supervisor. 
•  Administers medication to clients in accordance with established policy. 
•  Assists with case management by identifying potential problems and reporting any difficulties
• Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives. 
• Contributes to the evaluation of residents’ progress and prepares reports. 
•  Provides emotional support and feedback to residents and their families. 
• Transports and assists residents to appointments, shopping, or leisure activities. 
• Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.
• Maintains reports such as statistics, logbooks, daily activities on residents. 
• Identifies social economic, recreational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community. 
• Performs other related duties as required. 

• Functions independently while on shift and adhere to Residence Policy and Procedures
• Works in a high stress environment, often dealing with clients in crisis situations
• Demonstrates initiative, independence, and efficiency
• Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence
• Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs
• Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident around the Lower Mainland as required by the goals of the program
• Is a member of CUPE local 1936-11
• Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies

QUALIFICATIONS
We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused environment. The ideal candidate has:

• A university Degree in a relevant branch of the Behavioral Sciences 
• Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations 
• An understanding of providing service to people with different learning abilities 
• Demonstrated experience in an applicable residential setting 
• Demonstrated a good working knowledge of the technical details important to the functioning of group residences 
• An awareness of Community Living of British Columbia (the contractor) concerns, laws and policies related to the specific residence program 
• Demonstrated the ability to teach skills and work effectively with others 
• Knowledge of theory, principles and practices in the fields related to the particular residence
• Excellent written and verbal communication skills in English 

PHYSICAL REQUIREMENTS
The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities through our accommodation process.

• Ability to walk up and down stairs
• Ability to operate a motor vehicle
• Ability to move items weighing up to 50 pounds
• Ability to perform First Aid, CPR, and Naloxone administration
• Ability to remain in a stationary position for extended periods of time
• Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

REQUIREMENTS

• Ability to successfully complete a Vulnerable Persons Criminal Records Check
• Ability to successfully pass a reference check
• Current Emergency First Aid Certificate
• Valid driver’s license
• Proof of Covid-19 vaccination
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.