Casual Residence Support Worker

Whitehorse, YT, Canada Req #5
Tuesday, February 28, 2023
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.


Connective is working with the Yukon Review Board to provide community housing supports. The role of the organization will ensure opportunities for the resident to safely engage in key areas of life including home, relationships, social and cultural communities, employment, and health and wellness. You will work directly with resident and other community service providers to ensure a safe and supportive environment.


Mornings (08:00 – 16:00)
Evenings (16:00 – 00:00)
Overnights (00:00 – 08:00)

Mornings 07:00-19:30)
Overnights (19:00-07:30)  

Casual employees must be available for at least seven overnight, seven daytime, and seven evening shifts (or alternatively eleven overnight and and ten morning shifts) each month. These positions require the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs.


  • Participates in program planning for individuals living semi-independently. Documents and implements the plan and provides input into the evaluation of the program.
  • Evaluates client needs and develops short-term plans to meet such needs with the active participation of clients and their families.
  • Supports clients to function independently in their own homes and in the community by assisting with life skills development and/or behaviour management
  • Recognizes and deals with potential emergency situations to minimize potential harm to the clients and/or the public.
  • Works directly with community service providers, government and non-government organizations, and First Nations service providers to develop and implement individual support plans consistent with harm reduction and Connective philosophies and practices.
  • Participate in team meetings and corporate initiatives, engage in ongoing team planning and quality improvement activities, participate in maintaining a healthy environment for clients and team, and perform a variety of clerical duties as required.


  • A Diploma in Social Services and one year of related experience is preferred; inhouse training can be provided for the right candidate
  • Professional or lived experience working with vulnerable populations experiencing multiple barriers
  • A demonstrated and clear ability to respond well in crisis situations
  • Ability to provide a high level of motivation, flexibility, and sensitivity to residents


  • Ability to successfully complete a Vulnerable Persons Criminal Records Check
  • Ability to successfully pass a TB Screening
  • Ability to successfully pass a reference check
  • Current Emergency First Aid Certificate
  • Valid driver’s license
  • Proof of Covid-19 Vaccination
  • An understanding of providing service to people with different learning abilities
  • Demonstrated an ability to deal with potential violence


The starting wage is $31.12. The wage will increase with every 2,000 hours worked up to a maximum of $36.23 per hour.


  • Committed Living Wage Employer
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
  • Access to On-Demand Pay to withdraw earned wages before payday
  • Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)



At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

Other details

  • Pay Type Hourly
  • Hiring Rate $31.12
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Location on Google Maps
  • Whitehorse, YT, Canada