Community Living Worker (Kamloops)

Kamloops, BC, Canada Req #10412
Friday, February 10, 2023
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

This position will ensure the needs of individuals referred by the agency’s government partners are identified at admission, and that special attention is given to addressing mental health issues and developmental disabilities through planning and conducting individual and/or group counselling sessions using basic counselling techniques.  Ensure that the client, while in the community and within the Society’s housing facilities, is adequately supervised and that any increase in risk is addressed promptly through the use of appropriate means of intervention and assistance.  Mobilize community resources to ensure that clients are provided with support and assistance, life skills assistance and information.  Provide outreach services to clients who are affected by a mental disorder, and/or developmental disability.


Unionized / This position is open to applicants of all genders.

Sunday - Thursday - 0700 - 0000 (rotational shifts) 
Tuesday - Saturday - 0700- 0000 (rotational shifts) 

This position requires the ability to work flexible hours during the daytime, evenings, and weekends based on operational needs and program requirements.


  • Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client’s psycho-social-emotional needs and the details regarding how the program will assist in addressing those factors
  • Plan, prepares and conducts group or individual counselling sessions using techniques such as active listening, conflict resolution, basic group counselling and basic psycho-educational group methods to resolve the identified problems, needs and risks
  • On an ongoing basis, liaise with Case Management Team to monitor each client’s progress and develop strategies towards addressing their care plan
  • Assist in conducting program audits and/or evaluations as scheduled by the Agency
  • Submit monthly progress reports detailing progress towards the clients care plan
  • Each client will meet with the Special Services Worker within 24 hours of referral to the agency.  Within the initial 30 day period, conduct an evaluation of the client, and adjust subsequent frequency of contact requirements, as dictated by the needs of the client and in agreement from CLBC
  • Establish a network of appropriate community resources for each client, to ensure community resources are available
  • Function as a multi-disciplinary team member in order to assist clients in sustaining levels of clinical and behavioural functioning.  This will include meeting regularly with team members to assist in providing continuity of the care plan
  • Where required, monitor the participant’s medication regime as directed by a psychiatrist and report to same.  Assist client to obtain appropriate medical needs
  • Inform client on how to access appropriate community resources and assist in contacting and making use of these resources
  • Provide crisis intervention as required, by ensuring immediate access to medical services, providing counselling or working with other community professionals to meet client’s needs
  • Ensure that the client maintains contact with community agencies by determining if clients have attended appointments/commitments as required
  • As dictated by each client’s needs and abilities, participate in the implementation and facilitation of programming that will allow each client to develop life skills such as nutrition and food preparation, banking, shopping, and recreational and social opportunities
  • Programming which exists in the community will be accessed to the greatest extent possible, to ensure clients develop an appropriate community support network
  • Provides skill building in areas such as parenting skills, anger management and self-management techniques
  • Participate with clients in activities to stimulate appropriate socialization behaviours
  • As required, identify options and make participant referrals to agencies or persons offering adequate, safe and affordable housing
  • Interact with the client’s family and friends to involve their personal supports as part of the program



  • Two (2) years related experience working with clients experiencing mental health issues and either have psychiatric training, or possess a diploma in a related Human/Social Service field
  • Counselling experience with clients who are part of the criminal justice system, experiencing mental health issues and/or developmental disabilities and may be interacting with social agencies
  • Preferred knowledge of Quality of Life Indicators
  • Demonstrated and clear ability to respond well in crisis situations
  • Demonstrated ability to deal with potential violence
  • Excellent written and verbal communication skills in English



  • Ability to successfully complete Criminal Records Checks
  • Class 5 driver’s license
  • Personal transportation that is in good repair, insured for business up to $5,000,000 for liability, and which must be accessible when on shift
  • Current Emergency First Aid Certificate
  • Able to prove vaccination status against Covid-19 or medical exemption
  • Preference to individuals with:
  • Non-violent Crisis Intervention training
  • Food Safe certificate


As Connective is a unionized environment, the starting will be $23.10 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $26.19 per hour. Plus benefits enrollment as per the Collective Agreement


  • Committed Living Wage Employer
  • Competitive benefits package, including health, wellness, and pension plan
  • Career and personal development, with the ability to grow in a diverse range of programs and departments
  • Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management



At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $23.10
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Location on Google Maps
  • Kamloops, BC, Canada