Professional Standards Officer

Calgary Real Estate Board Co-Operative Limited, 300 Manning Rd NE, Calgary, Alberta, Canada Req #21
Tuesday, January 17, 2023

Get ahead with CREB® — apply to become our next Professional Standards Officer!

The most creative organizations aren’t afraid of trying new things and reaching beyond the scope of everyday business practice to find that next nugget of possibility. 

At CREB®, we embrace this line of thinking and encourage our diverse and dynamic team of professionals to follow suit. Why? Because we know that every employee has the capacity to add value – that people do their greatest work when given the space to stretch their creative muscles and apply the best of themselves in the workplace. 

It’s what makes our culture unique and why you should seriously consider joining our team.

CREB®’s Professional Standards Officer is responsible for auditing potential violations of the MLS® System, who partners with members of the Member Practice team to:

  • Demonstrate procedural fairness in auditing and enforcement of the MLS® System Listing rules
  • Auditing and enforcing the MLS® system listing rules fairly 
  • Issue advisories and fines for rule violations as needed
  • Provide coaching, support, and resolutions 
  • De-escalate frustrated members using conflict resolutions strategies
  • Investigate concerns of data integrity brought forward by members
  • Reading, inputting, and maintaining condominium plans
  • Contribute to maintaining and updating department policies and guides and rule interpretations

“Sounds amazing! What qualifications and skills do I need to meet your requirements?”

  • High School Diploma
  • 1-3 years' experience in a customer service role
  • Real Estate industry experience is an asset
  • Critical thinking, managing difficult issues, effective communication, and conflict resolution  

These are the core elements of the job, but it’s really so much more. 

As a Professional Standards Officer you will take an educational approach through coaching, member engagement and support that is in alignment with the expectations of the CREB® Rules and REALTOR® Code and ensures a high standard of competence and professionalism.  

If this describes your skill set, we want to hear from you. 
View the full job description 

“Sounds good...  Can we talk compensation?”

As a high-performance organization, we pride ourselves on offering a very competitive not-for-profit compensation package. Don’t worry; we will confirm salary expectations through our online pre-screening process. 

CREB® currently has two (2) permanent full-time roles available. This position is eligible to participate in our hybrid work schedule. 

“Alright, I’m in. How do I apply?”

To applying; register/login on CREB’s career page and be sure to include:

  • A meaningful cover letter / (generic cover letters are so passé)
  • An up-to-date skills-based resume (we want a clear understanding of your value-add)

CREB® is an equal opportunity employer and would like to thank all applicants for their interest in CREB® however only candidates under consideration will be contacted. No phone calls please.

Other details

  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • Calgary Real Estate Board Co-Operative Limited, 300 Manning Rd NE, Calgary, Alberta, Canada